Quality Assurance

John Addley Ltd have been assessed and registered by the
National Quality Assurance Limited against the provisions of
BSN EN ISO 9001: 2015
Certificate No: 14133330

The company is engaged in the industrial cleaning, hygiene services, structural cleaning and associated contract services to customers who demand a service they can have confidence in, provided when they require it, and to a standard expected of a professional organisation. This requires a proactive approach and awareness of the customer's needs and expectations.

To be successful in today's market we must be aware of and meet these demanding requirements. To remain successful, we must meet the increasing demands and expectations of our customers, and be constantly aware of the changing demands in the market place and of the appropriate regulation requirements.

In order to achieve the above cost effective manner the company will operate a quality assurance system dedicated to the "Right First Time Approach". It is a prime requirement of our approach to quality that each person recognises and accepts the compact philosophy and accepts the responsibility for the quality of his/her own output.

The company recognises that objectives for quality cannot be achieved without the co-operation and commitment of employees, customers and suppliers and will ensure adequate resources are available to achieve this end.

To facilitate and ensure our success, our system of operation has been defined in the quality system, which is documented in our Quality Manual and its supporting procedures. The system has been compiled around the requirements of BS EN ISO 9001: 2015, and additional regulatory requirements. Such requirements as specified in the documented system are expected of all personnel.

ISO 9001 Liverpool